Med Spa Booking & Reactivation System
A complete done-for-you system that captures every missed inquiry, follows up in seconds, reduces no-shows, and reactivates dormant clients — installed and live in 14 days.
What's Included — 5 System Pillars
Speed-to-Lead Capture
- Missed-call text-back fires within 60 seconds of any missed call
- After-hours inquiry capture — no lead falls through overnight
- Form/lead → instant response flow via SMS and email
- Smart routing: new lead / existing client / pricing / scheduling
Conversion Workflows
- 2-way SMS + email follow-up for every new inquiry
- "Not ready" nurture sequence over 7–14 days
- Consult confirmation message + prep reminders
- Objection-handling scripts baked into the sequences
No-Show Reduction
- Automated reminder sequence: 24h + 3h + 1h before appointment
- Active confirmation prompt — not a passive reminder
- Reschedule link + save-the-slot logic for late cancellations
Reactivation Engine
- "Haven't been in 6–12 months" reactivation flows for dormant clients
- Membership renewal nudges before lapse
- Seasonal promos: tox touch-ups, lasers, body contouring
Pipeline + Reporting
- Pipeline stages: Inquiry → Contacted → Booked → Showed → Sold
- Weekly scoreboard: response time, contact rate, booking rate, show rate
- Cost per booked consult (if running ads)
- Shared live dashboard updated every week
14-Day Install Timeline
Growth Audit
We audit your lead flow, call handling, booking process, and intake. We map where inquiries go unanswered, where follow-up breaks down, and where no-shows cost you revenue.
System Architecture
We design your custom pipeline stages, routing rules, follow-up scripts, reminder sequences, reactivation flows, and CRM logic — tailored to your service menu and practice.
Build + Integrations
We build and connect everything: CRM setup, scheduling integration, form capture, missed-call text-back, SMS/email sequences, reminders, reactivation campaigns, and the weekly reporting dashboard.
Launch + Staff Handoff
We go live, walk your team through the system, and deliver the Day-1 Playbook — a clear reference so your staff knows exactly what the AI handles and what they own.
Optimization & Scale
Weekly scoreboard delivered. We continuously refine sequences, timing, and targeting to improve conversion at every stage of your pipeline.
Everything Included
- Full CRM setup and configuration
- Missed-call text-back system
- SMS + email follow-up sequences
- No-show reminder automation
- Reactivation campaign flows
- Pipeline + weekly reporting dashboard
- Staff handoff + Day-1 Playbook
- Ongoing optimization (monthly retainer)
Investment
Setup Investment
$2,500 – $6,500
One-time. Scoped to your practice size and stack.
Monthly Retainer
$1,500 – $3,500
Ongoing optimization, reporting, and system management.
Exact pricing scoped after the Booking Leak Audit. No contracts longer than 3 months for new clients.
Ready to get started?
Book a free 15-minute Booking Leak Audit. We will identify exactly where your practice is losing inquiries and walk you through the install plan.